Essential Non-Legal Skills for High Performing In-House Lawyers

2 days 13-14 Jul 2017, London UK £2,550.00 + VAT* Download brochure Add to basket
3 days 20-22 Nov 2017, London UK £3,350.00 + VAT* Download brochure Add to basket

* Claim back your VAT
Find out more

Request a different date or location for this course (we regularly add courses following requests).

{{alternativeRequestSuccess}}
{{alternativeRequestError}}

* Claim back your VAT
Find out more

Overview

Forward-looking Legal Counsel are setting a clear vision to meet business expectations in today’s increasingly complex and demanding world. Being a good lawyer with technical knowledge of the law is simply no longer enough.  Legal Counsel are required to communicate, collaborate, motivate, influence, persuade, establish and maintain relationships and diffuse and resolve conflict with a variety of other people: up, down and across the organisation (C-suite, managers, direct reports, peers and colleagues) and outside the organisation (stakeholders, customers, suppliers, competitors and regulators). All these people have different backgrounds, perspectives and knowledge. They come from disparate disciplines and do not think like lawyers, but possess and demonstrate wholly different thinking, learning, communication and behavioural styles, and motivations.  The key competencies necessary for Legal Counsel to meet these “people” challenges require deliberate and active upskilling.

 

Legal Counsel need to become SMARTER:
Self-aware:
  able to recognise your own strengths, weaknesses, beliefs, values, attitudes, motivations and emotions and to understand how you are perceived by others.

Motivated:  able to inspire and empower yourself and others to develop full potential or to sustain high performance.

Adaptable:  able to respond agilely and effectively to new and changed conditions, whether in legal service delivery or the organisation generally and to evolve to meet organisational needs.

Resilient: able to cope with unexpected challenges and to survive or recover quickly from pressures, setbacks or other situations which impact performance.

Team focused: able to apply professional knowledge and skills in ways that add value to the organisation as a whole and to work collaboratively with others to promote understanding and efficiency.

Emotionally engaged:  able to perceive, understand, express and manage emotions in oneself and others to impact and influence outcomes and achieve personal, team or organisational goals.

Relatable:  able to establish, build and maintain connections with others and be responsive, accessible, approachable and understandable to others.

This newly designed three day course is tailored specifically for Legal Counsel keen to meet the demands of business leaders who want their lawyers to deliver increasingly client-focused levels of service and continue their evolution as true partners in the business. If you are looking to work more effectively and efficiently with others, build and maintain successful and professional relationships, develop SMARTER skills and learn to adapt and use your skills confidently and effectively in different situations and contexts, then this interactive and highly practical course will help you to discover with insight, knowledge, ideas and skills how to connect, communicate, collaborate and contribute for better personal performance, team effectiveness and organisational impact. 
The program will highlight valuable skills essential for success in a business environment, and will provide a useful forum for networking and sharing experiences. Delegates will be able to contribute to numerous group discussions, as well as draw upon the extensive experiences of each other and the Course Director.

 

By attending this course, you will learn about:

  • Identifying your own and others’ thinking, learning, communication and behavioural styles
  • What motivates you and others
  • Recognising your own biases
  • Optimising overall performance by developing clear and effective communication skills
  • Manoeuvring office politics
  • Developing more personal influence
  • Adopting essential workplace survival skills
  • Building your confidence and ability to work with other people

 

Who should attend

  • Aspiring GCs, CLOs, Heads of Legal and Legal Directors
  • Legal Counsel / in-house lawyers in corporates, government or charities whether or not currently responsible for managing others
  • Private practice solicitors considering a move in-house
  • Any lawyer seeking to maximise personal performance, team effectiveness and organisational impact

Instructors

We work with a series of expert instructors, please select the course location of interest to review the credentials of who will be delivering the programme.

London
Kelli Read

Kelli Read is a dual qualified lawyer (Australia and the UK), with an extensive background in finance, M&A, corporate, commercial and contractual matters, gained over 20 years’ global experience in a variety of environments.
 
Kelli has worked in both the public and private sector, in private practice and in-house, including:

  • Law firms (Mallesons & Herbert Smith)
  • Investment banking (Nomura International)
  • Financial services (RBS Group & BNY Mellon)
  • Private equity (Terra Firma Capital Partners & GI Partners)
  • A non-departmental public body (QCDA)
  • Professional services (PwC and AlixPartners), and
  • As an executive director in portfolio business operations in the healthcare and education sectors (Cambian Group)

 
Kelli currently works as a consultant adviser to in-house legal departments, as well as managing them.  Kelli is based in the UK, but works widely throughout EMEA.

Venue

London

Central London Hotel Venue

All courses are held at four or five star venues in Central London, Zone 1. We strive to provide you with a training environment of the highest quality, to ensure that the whole learning experience exceeds your expectations.

Your training venue will be confirmed by one of our course administrators approximately 3-4 weeks before the course start date.

Related Courses

Inhouse

We can bring this course to your company's office.

If you simply want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

We produce learning solutions that are completely unique to your business. Our tailored learning solutions are designed specifically for your organisation’s needs.

We’ll be here to support you every step of the way. From the initial consultancy through to evaluating the success of the full learning experience. We'll ensure you get the maximum return on your training investment.

Find out more

Agenda
DAY 1
Understanding yourself and others

How well do you know yourself, your colleagues and your organisation? Gain an understanding of what makes you and others “tick” and how that impacts the ways in which you perceive and are perceived by others and how that translates to good and bad human interactions and office politics.

The Personality Puzzle

  • The Big 5: OCEAN
  • Myers-Briggs Type Indicator
  • DiSC Profile
  • Stereotypes: the “Lawyer Personality”
  • Personal audit of key traits

Motivations

  • Self -Motivation
  • Types of motivators:
    - Extrinsic
    - Intrinsic
  • Motivation Theories:
    - Maslow’s hierarchy of needs
    - Herzberg’s motivation-hygiene theory
    - McClelland's Human Motivation Theory
    - Hawthorne Effect
    - Expectancy Theory
  • Motivating others

Minimise misinterpretation & misunderstanding

  • Implicit or unconscious bias
  • Cross-cultural awareness
  • Fast and slow thinking


Behaviours

  • Learning and communications styles
  • Leadership styles
  • Decision-making styles
  • Office politics: challenges and strategies

 

Understanding and Developing Emotional Intelligence

  • Become self-aware about your strengths and weaknesses
  • Manage yourself according to the needs of your organisation
  • Be socially aware about other people, and the politics of your organisation
  • Build healthy relationship management among colleagues
  • Develop specific competencies:
    - Emotion perception
    - Empathy
    - Flexibility
    - Impulse control
    - Emotion management




 

DAY 2

 

Communicating and working with others

Learn to become comfortable using a broad range of communication styles, and to choose appropriate, effective ways to communicate, collaborate and problem-solve with your diverse audiences.


Communication Skills

  • Communicating clearly and effectively
  • Choosing the right communication method
  • Active listening
  • Non-verbal communication
  • Accept and provide feedback in a constructive and considerate way

 

Collaboration

  • Recognising team dynamics
  • Understanding and adapting to workplace culture and practices
  • Across generations
  • Overcoming challenges

 

Problem-solving

  • Problem-solving styles
  • Constructive controversy
  • Problem solving models
  • Proactive crisis management


Managing Remote Relationships

  • Virtual distance
  • Establishing trust
  • Building affinity or bonds
  • Taming technology 



 

 DAY 3 

 

Essential survival tools and techniques

 It's not enough to recognise differences in personalities, thinking, learning, communication and behavioural styles; you need to be able to adapt your own style and use tools and techniques to enable you to communicate and work together successfully with other people, especially when their styles are very different from your own. On Day 3, we explore some essential survival skills.

Influencing and Persuading

  • How to explain complex legal concepts to non-legal colleagues
  • Building your own personal presence, credibility and gravitas
  • The psychology of persuasion; 6 principles to consider

 

Assertiveness

  • How to speak up and get people to listen
  • Get your point of view across confidently, without upsetting others or yourself
  • Learn to say NO when you need to



Constructive Conflict Management

  • Common sources of conflict
  • Options for managing conflict
  • How to have difficult conversations
  • Strategies for handling unreasonable and difficult colleagues
  • Forging alliances


Building Resilience

  • Lawyer negativity and burnout
  • Recognise what triggers your “buttons”
  • Rest, recovery and recharge
  • Envision choices and adjust perspective; but know when to quit
  • Stress busters


Mindfulness and well-being

  • Being present
  • Mindfulness practices
  • Well-being challenges
  • Achieving balance
  • Personal well-being assessment

 

Why us


We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

  • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
  • Track record – we have delivered training solutions for 95% of worlds’ top 100 banks and have trained over 250,000 professionals.
  • Knowledge – our 150 strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
  • Reliability – if we promise it, we deliver it. We have delivered over 20,000 events both in person and online, using simultaneous translation to delegates from over 180 countries.
  • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 96% on service and 95% on product