Transaction Banking, Cash & Liquidity Management

3 days 23-25 Oct 2017, London UK £3,645.00 + VAT* Download brochure Add to basket

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This intensive programme covers the rationale for deploying a Global Transaction Banking services offering to corporate clients. It outlines how Transaction Banking allows you to derive recurring revenues year-after-year and secure an anchoring grip on clients, so further new net revenues can be realised from these clients.

How will this course assist you:
This interactive course will cover everything you need to know about:

  • Establishing and developing Global Transaction Banking services for your chosen market
  • Key component parts of a successful Transaction Banking offering
  • Focusing on day-to-day recurring Transaction services to satisfy a Corporate Treasurer’s banking requirements
  • Positioning the bank to gain and expand market share within the bank’s target market  
  • To grow the bank and ensure Global Transaction services offered are meeting customers’ “wants and needs”.

In order to focus concentration, the emphasis is on detailed individual sessions with regular breaks. Each day begins with a quick review and summary, in order to refresh knowledge and to promote an absorbent state of mind amongst the delegates.

The Course starts with an Introduction to Global Transaction Banking, outlining the core components of a comprehensive Gobal Transaction Banking services offering. It highlights why Global Transaction Banking is critical in anchoring corporate clients in order to secure ongoing and future revenue streams for the Bank. We take a look at the competitive transaction banking landscape and at the array of proucts and services offerd by best-in-class banks. Next we review the Organisation and Role of the Corporate Treasury, so that we have a common understanding of what transaction services corporates require and so we can meet their banking needs. We also take a closer look at Market Insights and Trends - from a Client’s Perspective. This will ensure the Bank’s products and services are always aligned with customer demand and ready to adapt in an agile manner to future trends.

The following 2 sessions will provide an overview of Banking Relationships with corporates and look at various ways to enhance and cement the relationship through the offering of relevant Transaction Services. We review revenue types, fees, etc. in order to apply a pricing mechanism that works for corporate clients and that suits the requirements of the Bank.

We take a closer look at Working Capital Management as one of the main purposes of Gobal Transaction Banking is to satisfy customenrs’ need in this area. Understanding the detailed requirements in terms of funding and transaction types allos us to articulate Credit Serices and Funding the Bank may want to offer.

Importantly, we also address Business Process Re-engineering in order to align various areas under Wholesale Banking. This will becovered in 2 sessions that elaborate on the approach to re-engineering existing processes and making these aligned to new market requirements so that the Bank’s offerings are future-proof and aligned with current trends and developments.

A corporate treasury department nowadays heavily relies on information technology  and electronic communications with the outside world. It is said that ”Information about a payment becomes as important as the payment itself”. To that effect, we will take a closer look at the typical IT Environment for the Corporate Treasury, so we understand the working environment of our clients and their expectations in terms of information technology and Channels for interaction with the Bank.

Next, we examine in detail the core components of Global Transaction Banking:

  • The Payments Business
  • Cash Management in Practice
  • Cash Management Structures
  • Liquidity Management Solutions
  • Trade and Supply Chain Finance

We round off the course with an overview of Risk Management Considerations, in order to raise awareness of various risks plus Regulatory, or Compliance requirements linked to providing transaction banking services.  

This intermediate to advanced level learning program is intended to (1) provide Bank Staff with knowledge and skills of the key concepts, principles, procedures and processes of Global Transaction Banking and (2) update the internationally-recognised best practices in these areas. 

These topics will be examined in the context of recent market developments and the current financial environment. Training will be a mixture of instructor-led sessions, interactive exercises and case studies with delegate participation.

Learning Outcomes:

  • After the workshop, the participants will be able to better understand:
  • Content and scope of Global Transaction Banking
  • Key components of the Transaction Banking business
  • Available banking services and products to satisfy the transaction banking needs of corporate clients
  • Techniques for cash and liquidity management, including cash flow projection for short-term and long-term planning and funding
  • Best practices in day-to-day payments and cash management solutions for corporates
  • Typical Trade and Supply Chain services for corporate clients 
  • Related risk management and implications for the transaction banking business
  • Suitable Transaction Banking products and services that best-in-class banks offer their Global Transaction Banking clients base.

Who should attend

  • Those involved in account management and sales, product management, product development and in marketing.
  • Those responsible for revenue generation, Heads of Lines of Business, Country Managers, etc.
  • People managing Transaction Banking activities, International Operations, or needing to supply middle / back office support.


We work with a series of expert instructors, please select the course location of interest to review the credentials of who will be delivering the programme.

Jan Gonnissen

For over 25 years, Jan has been working in Global Transaction Banking with, both, corporates and banks alike. Jan holds a business degree from the Solvay business school at Brussels University and speaks fluent English, French, Dutch and German. He has published numerous articles in the professional press and regularly speaks at international seminars and conferences, covering all aspects of banking.

In the early eighties, Jan helped set up Dart & Kraft Inc.’s London treasury office covering Europe, the Middle-East and Africa. This is where Jan first gained a detailed understanding of corporates’ requirements for transaction services from banks. He soon joined Citibank in London, where he worked in Global Transaction Banking as cash management consultant and was appointed Vice President, working as senior relationship manager. He then joined Morgan Stanley as Vice President and Director of European Cash and Collateral Management and was responsible for running the day-to-day treasury operations across Europe. He has extensive experience in both corporate and bank cash and treasury, covering sales, front office, IT and banking processes and operations.

Subsequently Jan became a management consultant with PA Consulting in London. He deployed his in-depth knowledge of banking operations with IBM Global Services and later as Global Solutions Director with SunSystems focusing on the Financial Services sector.

Jan gained Accredited SWIFT Consultant status during the various engagements he executed with international banks. At Morgan Stanley, he had full responsibility for the SWIFT relationship with hands-on experience for some USD6billlion worth of outgoing payments a day. His responsibilities included Funds Transfer, Security, Liquidity and Collateral Management, Cash and Securities settlements, Reconciliations and Interest Compensation with other Financial Institutions, all managed through the SWIFT gateway. Earlier with Citibank, Jan worked in Global Transaction Banking selling and implementing SWIFT based solutions with international corporates.

Jan’s last operational role was Senior Vice President - Payments & Cash Management, with iGTB in Canary Wharf, with specific focus on payments and transaction banking services.



Central London Hotel Venue

All courses are held at four or five star venues in Central London, Zone 1. We strive to provide you with a training environment of the highest quality, to ensure that the whole learning experience exceeds your expectations.

Your training venue will be confirmed by one of our course administrators approximately 3-4 weeks before the course start date.

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Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company's exact requirements? If you'd like to do either of these, we can bring this course to your company's office. You could even save up to 50% on the cost of sending delegates to a public course.

To find out more about running this course in-house:

Our Tailored Learning Offering

If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

We produce learning solutions that are completely unique to your business. We'll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.


We can offer any of our public courses delivered at your office or we can devise completely tailored solutions:

Read more about our offering or complete a call back request to speak to a learning specialist.



Day 1:

  • Introduction to Global Transaction Banking
  • Extracting higher Value from Transaction Banking
  • Growing Market Share and Wallet Share
  • The Business Model for Transaction Banking
  • Identifying Opportunities in Transaction Banking
  • Introduction to Cash, Liquidity and Treasury Management
  • Current Trends and Impact of Regulation (e.g. Basel III & IV, Liquidity Ratio’s, etc.)
  • Organisation and Role of the Corporate Treasury

Day 2:

  • Market Insights and Trends - from a Client’s Perspective
  • Role of the Treasury in a Bank
  • Managing the Liquidity of a Bank
  • Fundamentals of Transaction Banking Products (parts 1 and 2)
  • Working Capital Management
  • Credit Services and Funding
  • Trade and Supply Chain Finance


Day 3:

  • IT Environment for the Corporate Treasury
  • Digital Transformation and related Business Process Re-engineering, to align various areas under Wholesale Banking
  • Digital Enablement - Corporate Channels for Transaction Banking
  • The Payments Business
  • Accounts Receivable and Collections
  • Cash Management in Practice
  • Cash Management Structures
  • Liquidity Management Solutions
  • Risk Management Considerations
  • Q&A and Close.
Why us

We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

  • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
  • Track record – we have delivered training solutions for 95% of worlds’ top 100 banks and have trained over 250,000 professionals.
  • Knowledge – our 150 strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
  • Reliability – if we promise it, we deliver it. We have delivered over 20,000 events both in person and online, using simultaneous translation to delegates from over 180 countries.
  • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 96% on service and 95% on product