Interviewing Skills in the Financial Regulation, Central Bank & Supervisory Environment

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The aim of the workshop is to provide those working in the regulation and supervision of financial entities with the skills to properly prepare for, conduct and present the findings of supervisory interviews. This includes obtaining the information from interviews with regulated entities, identifying issues and risks arising, and knowing how to deal with that information once they get it.

The course is very interactive, giving participants real life scenarios of interview situations and how they can gain control during sometimes challenging moments.

Aims and Objectives
By the end of the course, participants will be able to:

  • Identify the issues and potential risks they need to focus on in the interview
  • Design suitable interview strategies
  • Prepare and design suitable questions for the interview
  • Extract the right information to identify risks
  • Listen more actively and accurately
  • Recognise relevant information that arises during the interview
  • React to that information and be able to deviate from the prepared list of questions
  • Challenge appropriately and probe to get the information required
  • Manage and control the interview process
  • Deal with difficult interviewees, i.e. conflict, aggression, passivity;
  • Read and recognise body language and tone
  • Work as part of an interview team

We will work closely with your organisation to create highly customised case studies and role plays using real life scenarios and situations that are typical to participants on the course. This will lift the workshop from an “interesting” session to a practical and relevant learning experience with tangible outcomes participants can use back in the workplace. They will gain the confidence in the safe environment of the classroom to go on and implement the skills with their colleagues straight away.



Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company's exact requirements? If you'd like to do either of these, we can bring this course to your company's office. You could even save up to 50% on the cost of sending delegates to a public course.

To find out more about running this course in-house:

Our Tailored Learning Offering

If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

We produce learning solutions that are completely unique to your business. We'll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.


We can offer any of our public courses delivered at your office or we can devise completely tailored solutions:

Read more about our offering or complete a call back request to speak to a learning specialist.


Why us

We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

  • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
  • Track record – we have delivered training solutions for 95% of worlds’ top 100 banks and have trained over 250,000 professionals.
  • Knowledge – our 150 strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
  • Reliability – if we promise it, we deliver it. We have delivered over 20,000 events both in person and online, using simultaneous translation to delegates from over 180 countries.
  • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 96% on service and 95% on product