Effective Business Report Writing

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In business writing, the language is concrete, the point of view is clear, and the points are well-expressed. Good writing is hard work and even the best writers get discouraged. However, with key points in terms of structure and style, as well as practice you can feel more confident about your own writing.
This course will:
      ·                     review existing writing amongst the delegates
      ·                     equip the delegates with key tools and skills to be able to write more effective
      ·                     give the delegates the opportunity to practice on an existing sample of their work, as well as new writing

What we’ll Cover and how Attendees will Benefit:
The objective of the course is to enhance the capability of staff with regards to effective business writing.  By the end of the course participants should have the knowledge, ability and tools to:

      ·         Use appropriate written communication structures and styles for different audiences and for different purposes e.g. emails versus letters, business reports versus proposals; PowerPoint presentations versus full text write-ups etc.…;
      ·         Write in simple English using current practices with regards to grammar and spelling;
      ·         Communicate succinctly and with the desired impact i.e. get the message across clearly in the fewest possible words; and
      ·         Use consistent fonts and font-size per the Bank’s internal guidelines.

Who Should Attend?
The course is targeted at professional-level staff across banks, as well as administrative support staff that are involved in drafting proposals or reports for business and operational purposes. 


We can bring this course to your company's office.

If you simply want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

We produce learning solutions that are completely unique to your business. Our tailored learning solutions are designed specifically for your organisation’s needs.

We’ll be here to support you every step of the way. From the initial consultancy through to evaluating the success of the full learning experience. We'll ensure you get the maximum return on your training investment.

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Session 1

Introduction: Objectives of Writing and Reader Needs

· Course presentation

· Review of delegates’ learning objectives, and types of writing they want to focus on

· Initial group discussion, where delegates share key areas for improvement and which aspects of business writing they want to work on

· Establishing SMART objectives for report writing (if applicable for that particular group)

· Strategies for making pieces of writing user-focused

Session 2

· Objectives: the 4 Cs

· Clear

· Concise

· Complete

· Correct

Session 3

Persuasive writing

· How to use reports to influence people

· Documenting action plans and recommendations

· Collaborating with colleagues to effect organisational change

· Getting buy-in: selling benefits, not features

Session 4

Complaints handling

Session 5


· Word agreement

· Active and passive voice

· Sentences and sentence types

· Sentence construction and punctuation

Session 6

Structure and Readability index: getting to the point

· How to avoid wordy sentences and long paragraphs (continued from session 5)

· The fog factor

· Editing essentials (common grammatical pitfalls as discussed in session 5)

· Why an appropriate structure is needed (examples of different types of writing based on participants’ needs)

· Executive summaries and conclusions

· Visuals: making the best use of tables, graphics and appendices

Session 7

Manners and courtesy

Session 8

Practical and inclusive language

Session 9

· Specific types of writing

· business letters

· memos

· e-mails

· reports

N.B. These may vary in emphasis depending on the participants

Session 10

· After the first draft

· Spelling and proofreading

· Reviewing your writing

· Getting to the point

Workshop review and Action Plans, including Style Guide/Requirements

Session 11

Demonstration of alternative fonts and font sizes, applied to

· reports

· emails

· letters

· memoranda

Why us

We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

  • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
  • Track record – we have delivered training solutions for 95% of worlds’ top 100 banks and have trained over 250,000 professionals.
  • Knowledge – our 150 strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
  • Reliability – if we promise it, we deliver it. We have delivered over 20,000 events both in person and online, using simultaneous translation to delegates from over 180 countries.
  • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 96% on service and 95% on product